Claim Reporting Procedures
Submit Your Claim
Frequently Asked Questions
What Are The Time Limitations For Reporting A Claim?
When Should I Expect A Response To My Claim Submission?
Will A Professional Surveyor Be Used To Evaluate My Claim?
Am I Authorized To Repair or Replace Affected Items?
How Do I Complete My "Claim Form?"
Can Settlements Be Paid By Overseas/Domestic Wire Transfer?
Can Settlements Be Paid In Non-US Currency?
How Do I Obtain Repair or Replacement Estimates?
Is The Inspection or Survey Fee My Responsibility?
Do the Terms & Conditions Provide Coverage For Depreciation?
How Should I Send My Claim Documents?
Who Will Decide Whether To Repair or Replace a Particular Item?
Is My Shipment Covered For Loss Caused By Government Action?